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Terms of service

Terms of Service – Jax Pax

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Welcome to Jax Pax. By accessing our website (the “Site”), placing an order, or using any of our services, you agree to the following Terms of Service. Please read them carefully.


1. Acceptance of Terms

By visiting or using this Site, you acknowledge that you have read, understood, and agree to be bound by:

  • These Terms of Service

  • Our Privacy Policy

  • Our Return & Refund Policy

  • Our Shipping Policy

If you do not agree, you may not access or use the Site.


2. Eligibility

You must be at least 18 years old to make a purchase or use our services.
By using the Site, you confirm that you meet this requirement.


3. Products & Services

Jax Pax provides custom and non-custom pet products, accessories, apparel, and related items.

We reserve the right to:

  • Modify or discontinue any product

  • Limit quantities

  • Update prices without notice

  • Refuse or cancel any order at our discretion

All product descriptions, images, and mockups are provided for display purposes. Slight variations in color, size, or finish may occur due to printing or manufacturing processes.


4. Orders & Payments

By placing an order, you agree that:

  • All information you provide is accurate and complete

  • You are authorized to use the payment method provided

  • You understand that custom products are final sale

  • You will not attempt to charge back or dispute legitimate transactions

We reserve the right to cancel or reject any order for any reason, including suspected fraud.


5. Pricing & Availability

Prices are listed in USD and are subject to change at any time.
Product availability may vary, and we may limit or cancel quantities purchased.


6. Shipping

Shipping times, costs, and carriers are outlined in our Shipping Policy.

Jax Pax is not responsible for:

  • Carrier delays

  • Incorrect addresses provided by the customer

  • Lost or stolen packages once marked “Delivered”


7. Returns, Refunds, and Replacements

All sales are final unless eligible under the Return & Refund Policy.
By purchasing from Jax Pax, you automatically agree to those conditions.


8. User Accounts (If Applicable)

If you create an account:

  • You are responsible for keeping login information secure

  • You agree not to share your account with others

  • You must notify us of any unauthorized use

  • We may suspend or delete accounts at our discretion


9. Intellectual Property

All content on the Jax Pax Site — including text, logos, artwork, images, graphics, branding, and product designs — is the exclusive property of Jax Pax and is protected by copyright and trademark laws.

You may not:

  • Copy

  • Modify

  • Reuse

  • Sell

  • Distribute

  • Republish any content without written permission from Jax Pax

Unauthorized use may result in legal action.


10. Prohibited Activities

You agree not to:

  • Use the Site for unlawful, fraudulent, or harmful purposes

  • Upload malicious code, viruses, or scripts

  • Attempt to hack, disrupt, or interfere with the Site

  • Use bots, scrapers, or automated tools without permission

  • Misrepresent your identity or impersonate others

  • Engage in harassment, abuse, or harmful conduct

Violations may result in termination of access.


11. Third-Party Links

Our Site may contain links to third-party websites or services.
We are not responsible for their content, policies, or practices.
Use these links at your own risk.


12. Disclaimer of Warranties

The Site and all products are provided “as is” and “as available” with no warranties, express or implied.

We do not guarantee:

  • That the Site will be error-free or uninterrupted

  • That product colors or details will appear exactly as shown

  • Any specific results from using our products or services

You use the Site at your own risk.


13. Limitation of Liability

To the fullest extent allowed by law, Jax Pax is not liable for any:

  • Indirect, incidental, or consequential damages

  • Loss of revenue, profits, data, or use

  • Issues arising from your misuse of products

  • Problems caused by shipping carriers or third-party partners

Total liability will never exceed the amount you paid for the product in question.


14. Indemnification

You agree to indemnify and hold Jax Pax harmless from any claims, losses, damages, liabilities, or expenses arising from:

  • Your use of the Site

  • Your violation of these Terms

  • Your infringement of intellectual property or third-party rights


15. Changes to Terms

We may update or modify these Terms at any time.
Changes become effective immediately upon posting to this page.

Your continued use of the Site means you accept the updated Terms.


16. Governing Law

These Terms are governed under the laws of the State of Oklahoma, without regard to conflict-of-law rules.


17. Contact Information

If you have questions about these Terms, contact our support team:

📧 support@jaxpax.com